Payment FAQs
You are making this payment for the services/products offered by Target Access Hub. As a leader in B2B email database services, we are committed to delivering accurate and reliable data to meet your business needs. The payment details, including the purpose and amount, are clearly mentioned before you proceed.
To process your payment securely, we may ask for:
- Your full name and company name (Required)
- Email address (to send payment confirmation)
- Contact number (Required)
- Billing address (Required)
If your payment fails:
If the issue persists, contact our support team at info@targetaccesshub.com
- Ensure you have sufficient balance.
- Double-check your card details.
- Try an alternative payment method.
If the amount is deducted but the transaction fails:
- Your bank usually automatically refunds the amount within 5-7 business days.
- If you don’t receive a refund, please contact your bank or reach out to us with transaction details.
After a successful payment:
- You will receive an instant confirmation email.
- If any delay occurs, we will notify you immediately.
You will receive an email with a downloadable receipt after a successful payment. If you don’t receive it, check your spam folder or contact us.
Paying through our website ensures a secure, fast, and hassle-free transaction. We use trusted payment gateways like Stripe to protect your financial information with industry-standard encryption. Additionally, paying via our website provides instant confirmation, access to your purchased services/products, and a seamless customer experience.
Yes, we use SSL encryption & Stripe’s secure gateway to process payments. Your card details are never stored on our servers.
Refund & Cancellation FAQs
Yes, it depends on the situation. Typically, we aim to rework the list and deliver it again to meet your requirements. However, if rework is not feasible, we will issue a refund.
The refund processing time depends on the payment service provider. While we release refunds as quickly as possible, the exact timeline is beyond our control.
Your money is 100% secure. If you don’t receive your refund, you can always contact your bank or credit card provider to resolve the issue.